Salon Policy

NON-REFUNDABLE DEPOSIT POLICY

1. Deposit Requirement:

   - Clients booking select hair services are required to provide non-refundable deposit to secure their appointment.

   - The deposit amount will be communicated to the client at the time of booking.

2. Purpose of Deposit:

   - The deposit serves as a commitment from the client to attend the scheduled appointment.

   - It ensures that the salon can allocate resources and staff for the client's service.

3. Booking Confirmation:

   - The appointment is considered confirmed only upon receipt of the deposit by the salon.

   - Clients will receive a confirmation of their booking once the deposit is received.

4. Deposit Payment:

   - Deposits can be paid either in-person at the salon or through electronic payment methods specified by the salon.

   - The deposit amount will be applied towards the total cost of the service booked.

5. Cancellation Policy:

   - The deposit is non-refundable in the event of a cancellation by the client.

   - Clients must provide a minimum of 48 hours for cancellations, as specified by the salon's cancellation policy.

   - Failure to provide the required notice will result in forfeiture of the deposit.

6. Rescheduling:

   - Clients may be allowed to reschedule their appointment without losing their deposit up to one time, subject to availability and adherence to the salon's rescheduling policy.

   - Rescheduling requests must be made within 48 hours of the scheduled appointment.

7. Exceptions:

   - The salon reserves the right to make exceptions to the deposit policy in exceptional circumstances, such as emergencies or unforeseen events.

8. Communication:

   - The deposit policy will be clearly communicated to clients at the time of booking, through the salon's website, booking platforms, and any other relevant communication channels.

9. Policy Updates:

   - The salon reserves the right to update or modify the deposit policy at any time, with prior notice to clients.

By booking a hair service appointment with the salon, clients acknowledge and agree to abide by the terms of the non-refundable deposit policy outlined above.